Mobile / Sports
bb123 is straightforward about how your personal information is handled — what we collect when you open an account, how we use it, and the choices available to you. Access to this platform and its services depends on your local law and eligible regions.
When you open an account with bb123, we collect the information you provide directly — your name, contact details, and the payment method you choose to use, whether that is bKash, Nagad or Rocket. We also collect data generated by your use of the platform: session activity, device type, browser identifiers and the pages you navigate. This data serves three purposes. First, it lets us operate your account correctly — processing deposits, recording withdrawals and matching transactions to the right wallet. Second, it helps us identify unusual activity on your account and act on it. Third, it allows us to communicate with you about your account status, policy updates and support requests you raise. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling your bKash or Nagad transaction — we share only what those partners need to complete the specific function. Retention periods apply: we keep your account records for as long as your account is active and for the period required after closure by the applicable rules in your jurisdiction. This policy applies to users in Bangladesh where local law and eligible-region conditions are met.
This policy covers information bb123 collects and processes directly. Some areas fall outside it — knowing the boundary helps you understand where to look for further terms. Each of the four areas below explains what is in scope and what sits outside this policy.
Your login credentials, account registration details and identity verification data are inside this policy's scope. We process this information to maintain your account and verify your identity as required. How you set or change your password is governed by the account settings your profile page shows.
When you deposit or withdraw using bKash, Nagad or Rocket, transaction data passes through those payment providers' own systems. Their handling of your wallet data is governed by their respective privacy terms, not ours. We record the transaction reference and amount on your bb123 account.
The games, odds and lobby content you view on bb123 are covered by our terms of use, not this privacy policy. Your browsing activity within the lobby — which sections you open, how long you stay — is collected as session data and falls within this policy's scope.
Links or integrations that take you to an external site or service fall outside this policy the moment you leave bb123's domain. We have no visibility of data collected by third-party sites and accept no responsibility for their privacy practices.
Your account gives you several direct controls over the information we hold. Reviewing your stored details is the first step: open the account settings page while signed in and check the personal information section — your name, contact details and registered payment method appear there. If something is incorrect, the same settings page lets you submit a correction request. Changes to core identity fields may require us to verify your identity before we apply them; the account page will show any steps needed. For questions about data retention — how long we keep your records after account closure, for example — you can raise this through our published support routes. We will respond based on the applicable rules for your region. If you want to request a full account data summary, contact support directly and state your request clearly. All requests are handled individually; we do not apply automated decisions to privacy queries.
Sign in and open the account settings page. Your registered name, contact address and linked payment details — bKash, Nagad or Rocket — are listed there for your review at any time.
If any stored detail is wrong, use the edit fields in account settings to submit a correction. Identity-linked fields may require a short verification step before the change takes effect.
Questions about what we hold, why we hold it or how long we keep it can be sent through our support channel. State your account reference and the specific data question so we can respond accurately.
You may request a summary of the personal data we hold on your account. Contact support and mark your message as a data request. We handle each request individually and respond in line with the rules applicable to your region.
If you have a question specifically about how this privacy policy applies to your account — or you want to raise a concern about data handling — use the contact routes below. Do not send sensitive account credentials through any of these channels; reference your account username only.
Open the chat widget available on the bb123 site while signed in. State that your query is a privacy or data question so the team can route it correctly.
Send your privacy question to the support email address published on the bb123 contact page. Include your account username and a clear description of what information your query relates to.
The bb123 help section covers common privacy and account questions. Check there first — if your answer is not covered, use live chat or email to escalate directly to the team.
Understanding the specific ways we protect and manage your data helps you make informed choices about your account. The four points below cover our approach to cookies, account security, data retention and how to request changes.
bb123 uses cookies to keep your session active and remember your account preferences between visits. These are functional cookies tied to your signed-in state. You can manage cookie behaviour through your browser settings, though disabling session cookies may affect how account pages load.
Access to your account data is protected by your login credentials. We store passwords in encrypted form and do not display them in any account page. If you believe your account has been accessed without your consent, contact support immediately through live chat or email.
We retain account records — including your transaction history for bKash, Nagad and Rocket deposits and withdrawals — for the period required by the applicable rules in your jurisdiction after you close your account. The exact period depends on local law and eligible-region requirements.
If this privacy policy changes in a way that affects your account, we will notify you through your registered contact details before the change takes effect. You can also check the published policy page at any time to see the current version.
These are the privacy questions we hear most from people with bb123 accounts in Bangladesh. Each answer reflects how this policy actually works — not a generic summary.
We collect the details you enter during registration — name, contact information and chosen payment method — plus session and device data generated as you use the platform. Payment transaction references for bKash, Nagad or Rocket deposits are recorded against your account.
We share data only with service partners that need it to complete a specific function, such as a payment processor handling a bKash or Nagad transaction. We share the minimum required for that function and do not sell personal data to third parties for marketing or advertising.
Sign in and open the account settings page to review your stored personal details. For a full summary of the data we hold — including historical transaction records — contact support directly and state clearly that you are making a data access request.
Yes. Most contact and preference fields can be edited directly in your account settings page. Fields linked to your identity — such as your registered name — may require a short verification step before the update is applied. The account page will show any steps needed.
Retention periods depend on the applicable rules in your jurisdiction. We keep records for the period required after account closure by those rules. If you want to know the specific period that applies to your account, raise the question through our support channel.
This policy covers accounts where access is permitted under local law and eligible-region conditions. Whether you can open and use an account from Bangladesh depends on those conditions. We recommend checking the eligibility information on the account registration page for the current position.