Mobile / Sports
These terms set out how bb123 operates your account, what you can do on the platform, and what we expect in return. Access and eligibility depend on your local law and the regions where bb123 is available — read through before you proceed.
By opening and using an account on bb123, you agree to be bound by the terms set out across this page. These terms apply to every interaction with the platform — from the moment you register to each deposit you make via bKash, Nagad, or Upay, and through to any withdrawal request you submit. We've written them in plain English so the obligations on both sides are clear. Where local law in Bangladesh affects your eligibility or the services you can access, those legal requirements take priority. bb123 does not override applicable jurisdiction rules, and we will not facilitate activity that a user's local law prohibits. If you are uncertain whether access is permitted in your region, check with a local legal resource before continuing. We may update these terms from time to time. When we do, the revised version will be posted on this page with a note at the top indicating the change. Continued use of the account after a change is posted means you accept the updated terms. If you disagree with any revision, you can close your account through the account settings area or by contacting our support team directly. These terms sit alongside any specific rules that apply to individual features — such as the conditions visible in your account wallet area when you transact through a local payment route.
Deposits and withdrawals routed through bKash fall under these terms. The limits and verification steps shown in your account wallet area at the time of the transaction apply.
When you use Nagad to fund your account, the same account-level terms apply. Check the transaction fields in your wallet for the current limits and any verification that applies to your account tier.
Upay is a supported deposit route on bb123. Any transaction you initiate through Upay is subject to these terms, and the conditions shown at checkout in your account are the operative ones.
Access and eligibility vary by region. bb123 operates subject to the laws applicable to your location, and it is your responsibility to confirm that using the platform is permitted under your local law before proceeding.
Not everything you encounter while using bb123 falls under a single set of rules. Some parts of the platform are governed directly by these terms; others — like third-party payment processors or linked service providers — operate under their own separate policies. Knowing the scope helps you find the right route when a question comes up.
Your account login, profile details, identity verification steps, and session activity are fully within the scope of these terms. Any issue with account access should be directed to bb123 support through the contact routes listed on this page.
All deposits and withdrawals you initiate on bb123 — including those made via bKash, Nagad, and Upay — are covered by these terms. The conditions displayed in your account at the point of transaction are the active ones and form part of this agreement.
Game content, lobby pages, promotional notices, and editorial copy published on bb123 are within scope. We maintain that content and are responsible for ensuring it is accurate at the time of publication, subject to updates.
Payment processors, game studios, and any external service linked from bb123 operate under their own terms. bb123 is not responsible for how those third parties handle your data or requests — refer to each provider's published policy directly.
These terms are not just obligations — they also define what you are entitled to do as an account holder on bb123. You have the right to review any transaction record in your account history, to request a correction if something looks wrong, and to ask our support team to clarify any clause that is unclear to you. If you believe your account details are inaccurate — your registered name, contact information, or payment method on file — you can update most fields directly in the account settings area. For changes that require identity verification, the steps are shown in the relevant section of your account dashboard. We also provide a clear route to raise a formal question or complaint about how these terms have been applied to your account. Use the support contact listed in the section below this one, and include your account reference so we can locate your record quickly. We aim to respond to policy questions promptly, though we do not publish a fixed response window.
Your full transaction history is available in the account area after login. Each entry shows the amount, payment route used, and the status of that transaction at the time it was processed.
You can update standard account fields — email address, contact number, linked wallet — in the account settings. Fields that affect identity verification show the required steps on screen before any change is saved.
If you want to question how a term has been applied to your account, contact the support team with your account reference. The support contact routes are listed in the section directly below this one.
You may close your account at any time by submitting a request through the account settings or by contacting support directly. Any pending transactions will be processed according to the terms in place at the time of your request.
If a clause in these terms raises a question or you need to query a decision made on your account, the routes below are the right place to start. We do not publish response time commitments, but all policy-related contacts are handled by the same team that manages account queries.
The live chat widget is available from inside your account once you are logged in. Use it to raise a question about your account, a transaction, or a specific clause in these terms.
For formal queries or anything that requires a written record, send your question to the support email address listed in the contact section of bb123. Include your account reference in the subject line.
The help centre within your account dashboard covers common terms and policy questions with step-by-step explanations. Check there first — many queries about transactions and account access are answered without needing to contact the team.
Understanding how bb123 handles account data is part of knowing what you agree to when you use the platform. This section covers the key areas: what we hold, how long we keep it, and where to go if you want to request a change.
We hold the information you provide at registration and any updates you make after that. Retention periods follow applicable legal requirements for the regions where bb123 operates — we do not keep your data longer than those obligations require.
bb123 uses cookies to keep your session active and to remember preferences within the platform. You can manage cookie settings through your browser. Disabling certain cookies may affect how parts of the platform function, including the account wallet area.
Your account is protected by the login credentials you set. We recommend using a strong, unique password and not sharing your login with anyone. If you suspect unauthorised access, use the account settings to change your password immediately, then contact support.
To request a correction to data we hold about you, or to ask what data is associated with your account, contact support through the routes in the section above this one. Provide your account reference so the query is matched to the correct record.
The questions below cover what account holders most often ask about these terms, from how they are updated to what they mean for your payment routes and data.
Yes. Any transaction you make on bb123 — including deposits via bKash, Nagad, or Upay — falls under these terms. The specific limits and verification steps shown in your account wallet at the time of the transaction are also part of the agreement you accept when you proceed.
When we revise these terms, the updated version is posted on this page. We recommend checking back periodically. Continuing to use your account after a revision is posted means you accept the updated version. If you disagree, you can close your account via account settings or through support.
Access to bb123 and its features depends on your local law and the regions where the platform is available. If a legal restriction applies in your location, it takes priority over anything in these terms. It is your responsibility to confirm eligibility before using the platform.
Yes. Contact the support team using the routes listed on this page and include your account reference. We will confirm what data is associated with your account and the applicable retention period. Requests are handled by the same team that manages account queries.
You can raise a formal policy question by contacting support via live chat or email — both routes are listed in the support section of this page. Include your account reference and the specific term or transaction you want to query so we can review the right record.
No. Game studios that supply content to the bb123 lobby and payment processors like the ones behind your bKash or Nagad route operate under their own terms. bb123 is not responsible for those third-party policies — refer directly to each provider for their conditions.